The path to sustainable luxury

Harrods, the world-renowned luxury department store, is committed to driving positive change and creating a more sustainable future through its high standards and premium expectations in the luxury sector, with a significant emphasis on its Environmental Social & Governance (ESG) strategy.

This inaugural ESG report represents a significant step in Harrods’ sustainability journey, highlighting past achievements, acknowledging future challenges, and demonstrating its commitment to continuous improvement and transparency. It outlines the company’s strategy for achieving a sustainable future, detailing responsible operations across its value chain, highlighting key milestones from 2023, and presenting ambitious future plans.

Working closely with Harrods’ communications department, the objective was to create a corporate document suitable for both online and print formats. This document centered on their five sustainability pillars, emphasizing their commitment to people, products, partnerships, and operations, while maintaining the luxury aesthetic synonymous with the brand.

Produced for SLR Consulting (formerly Carnstone Partners Limited).